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Frequently asked questions.

Plain answers about what Muzeum is, what works in today's founding beta, and what is still in development. Still curious? Write to us and we will walk you through it.

Product
What is Muzeum?

MUZEUM is spatial publishing for artists: a place to compose work into immersive galleries. Explore sample worlds and the free Studio sandbox today while creator publishing is developed.

Do I need 3D skills to use it?

No. Scenes are already built and lit. You bring the work; Muzeum handles the room. If you can arrange a slideshow, you can compose a world.

Current beta
What works today?

Live demo worlds and the Studio sandbox are open now. Try sample collections and adjust scenes in real time. Guest drafts stay in this browser. Creator accounts and cloud drafts are available in the controlled creator rollout.

Can I upload my own work yet?

Not self-serve, not yet. Upload and publishing are in development. During the founding beta we work directly with a small group of creators to put their work into scenes — if you want that, apply for the beta or write to us.

What is coming next?

The next milestones are reliable creator publishing, personal uploads, creator inquiries, and private review. We share themes rather than dates because we would rather ship well than promise fast.

Media and devices
What media does Muzeum support?

Images and video — MP4 and WebM — with transparent WebM as a first-class goal, because motion work with alpha deserves better than a black rectangle. Today the sandbox demonstrates this direction with sample collections.

Does it work on phones, keyboards, and reduced motion?

Yes. The demo and sandbox run on modern phones, keyboard navigation is a requirement rather than an afterthought, and a reduced-motion preference calms the camera. The direction for devices without WebGL is a clean 2D index of the same work — never a blank screen.

Ownership and privacy
Who owns the work I show in Muzeum?

You do. Full stop. Muzeum is the room, never the landlord — your work remains yours, and the intent is that you can always take your project and leave with it. We do not train AI models on creator work, and we have no plans to.

How do I delete my data?

Sandbox data lives only in your browser — clear the site data and it is gone. For applications, messages, or creator account data, request deletion through the contact page. Clearing browser data does not delete cloud drafts. Account-wide export and deletion controls are still in development.

Pricing
What does Muzeum cost?

The founding beta is $0. Explore the Studio sandbox and demo worlds without a card. Future paid plans will be announced before billing opens.

Still have a question?

Write to us directly — we read and answer every message personally.